![]() ![]() Personal radio trigger supplied with a standard community alarm installation. ![]() The following sensors are available and can be used in certain situations where a particular need has been identified: Pendant Telecare enhanced installations are assessed by the Telecare Service Coordinator and are based on the service users' individual needs and a tailor made installation designed around the risk factors specific to the service user. Telecare sensors are used to monitor for environmental risks such as smoke, floods, personal risks such as falls, dementia, confusion and learning disabilities.Īctivations from these sensors connect 24/7 to the alarm receiving centre and result in a response from the responder team, emergency services or if requested can be directed to a family member/carer if this is preferred to a responder service. Here are a few examples of some groups of people who have benefited from a community alarm / telecare package:Ĭommunity alarm installations can be enhanced to provide automatic calls without the person having to activate the alarm on the unit or press the wrist /neck worn pendant.ĭiscreet sensors are programmed to the alarm unit that can send an alarm call automatically once a real time emergency has been identified. There are many different reasons why someone may need a community alarm or a telecare installation. Provide reassurance via the alarm receiving centre.Contact your GP / NHS24 or emergency services.There is a number of ways we can provide help or assistance depending on the information that has been given: Please note that all activations will incur a call cost to the telephone account holder. However with digital units the cost of the call is covered by your contract with the TEC service. Our alarm receiving centre can speak to the person and find out what kind of assistance is required. When the person activates the alarm, a signal is sent via the telephone line (or mobile network for digital units) to our alarm receiving centre which is staffed 24 hours per day. These sockets require to be situated on the same wall. The alarm requires a modern telephone socket and a 13 amp electrical socket. Where possible we will place the alarm unit in a central point within the home in order to make the best of the two way speech system. These alarms use roaming Sims which can connect to several networks and the alarms are subject to a reliable connection to these networks.The alarm is activated by either pressing the button on the alarm unit or the pendant worn by the person, this button can be worn on a wrist strap or on a neck cord and is waterproof. We are currently in the process of replacing our analogue alarms with digital ones which communicate through the mobile network rather than a landline. We install a community alarm unit by connecting it to a telephone line in the person's home. If preferred activation calls can be routed directly to a family or carer as an alternative to a responder response. The service has a dedicated responder team that respond to all activation calls 24/7 every day of the year. Referral is via self referral or assessed referrals via Health & Social care professionals where a resident has been assessed as being at risk due to age and/or disability and/or social circumstances. The service operates 365 days per year and is available to any Renfrewshire resident. Alarm calls are triaged by our alarm receiving centre. ![]() The technology enabled care service assists people living in Renfrewshire who need some extra support to live in their own homes with the security of knowing that they can call for assistance in an emergency, such as a fall or an illness at any time of the day or night by activating an alarm unit connected to their phone line. Watch a short video clip about our service ![]()
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